Our priority is for you to love your purchase!
If there is any reason you aren’t satisfied with your order, we’re happy to offer you a refund or store credit upon the following conditions:
- The item return is confirmed within 14 days from the day you received your order.
- For returns for faulty items, a full refund will be provided including a refund of the cost of postage.
- For change of mind returns, the buyer is responsible for postage costs to send the item/s back to Bungalin.
- Bungalin reserves the right to assess the condition of returned item/s prior to processing a refund.
- All returned items must be in new and unused condition.
Please complete the returns form below and include it with your items. All returns to be delivered to:
PO Box 128 Ulladulla NSW 2539
When will my refund or exchange be processed?
- Once your return is received and processed, you will receive a confirmation email from us to let you know your refund has been issued.
- Please allow up to 10 business days for your return to be processed and for your refund to appear in your account.
We will always do our best to process all returns as soon as possible. If you have posted your return but haven’t heard back, please feel free to contact us at email@example.com and we will look into this for you.